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HBS Gives Thanks: The Unsung Heroes of HBS Experience

Why an annual tradition that was started in 2013 should become part of our daily lives…

By Adzmel Adznan

By Adzmel Adznan

When I first stepped foot on this hallow ground way back in November 2014, I knew this place was special. Part of what made my brief visit to HBS for my interview so memorable was how smooth the operations around here were ran. Everything ran on tight schedule, from coffee with a current student to iLab visit to campus tour. Everything ran smoothly and people seemed to be well coordinated, moving from one location to another seamlessly.

I didn’t give much thoughts back then because my mind was obviously occupied with other critical matters (like my interview!), but having spent nearly 9 months on campus, I began to wonder how much works go behind the scene in making our lives here on campus beyond magical.

For a moment, I have to remind myself that HBS is not Hogwarts, there are no house elves working tireless to make the bed, take out the rubbish, and brush the toilet bowl. This place is ran by a dedicated group of staff who works around the clock to make our student life as comfortable as possible, a fact sometimes we took for granted as we dash from one class to the next.

Three years ago, Class of 2014 came to this exact realisation – who ran HBS? There is a saying back in Malaysia that it takes a village to raise a child. Apparently, it takes 24 departments and more than 1,200 staff to raise a generation of business leaders at HBS.

We see them blended into our everyday life, from Marcela who greeted you with her warm smile every morning at Spangler Hall as you quickly grabbed your breakfast and dashed to your discussion group meeting, to Jose who quietly cleaned the blackboards between classes, to Kumar who patiently let you back in to your dorm and room because you locked yourself out for the nth times.

And then there’s Kieran who turned the heat up during that extremely cold Valentine Day’s weekend, Aizan who spent countless hours coding to make sure that Strategic Brew game we played was without any glitch, and Leslie who patiently went through all the financial concepts we should already knew by heart during FIN2 review sessions.

Some contributions were obvious while others were less so. All equally deserve our gratitude.

In the past years, the student body came together behind a marquee event to celebrate the staff for their tireless contributions in shaping our memorable student experience. This year however, the HBS Give Thanks committee feels that the spirit of Give Thanks should extend beyond the one-day-big-event-celebration.

Every month, The Harbus will feature the profiles of HBS staff, highlighting their works in the community. Hopefully, as we learn more about the people whose works affect every aspect of our campus experience, the spirit of Give Thanks and the culture of gratitude become ingrain in our daily life.

The Give Thanks Committee also ran an Instagram campaign from 25th – 29th April under the hashtag #HBSGiveThanks2016.

Name: Bob McBride Role: Scribe Years at HBS: 5 years Most memorable experience: part of the team that developed Financial Accounting module for HBX CORE Fun fact: His wife also works as scribe at HBS

Name: Bob McBride
Role: Scribe
Years at HBS: 5 years
Most memorable experience: part of the team that developed Financial Accounting module for HBX CORE
Fun fact: His wife also works as scribe at HBS

 

Name: Cynthia Churchwell Role: Manager for services based in the Stamps Reading Room Years at HBS: 14 years Most memorable HBS experience: Witnessing the transformation of Baker Library during the 2003-2005 renovation. Fun Fact: Coordinates therapy dog Maddie the Labradoodle’s visit to Baker each semester.

Name: Cynthia Churchwell
Role: Manager for services based in the Stamps Reading Room
Years at HBS: 14 years
Most memorable HBS experience: Witnessing the transformation of Baker Library during the 2003-2005 renovation.
Fun Fact: Coordinates therapy dog Maddie the Labradoodle’s visit to Baker each semester.

 

Name: Adoley Plange Role: Staff Assistant for MBA Course Distribution Center Years at HBS: 8 years Most memorable HBS experience: I always enjoy watching the excitement of RCs on first day of the semester, especially as they figure out how to open their distribution box! Fun Fact: I’ve opened so many distribution box I can do them with my eyes closed…

Name: Adoley Plange
Role: Staff Assistant for MBA Course Distribution Center
Years at HBS: 8 years
Most memorable HBS experience: I always enjoy watching the excitement of RCs on first day of the semester, especially as they figure out how to open their distribution box!
Fun Fact: I’ve opened so many distribution box I can do them with my eyes closed…

 

Name: Ronnie DeAlmeida Role: Student Packages Service Years at HBS: 27 years Most memorable HBS experience: Over the years, I’ve seen so many different items bought by HBS students, they hardly surprise me anymore. The other day we had an electric bike shipped here… Fun Fact: I DJ on the weekend for private parties!

Name: Ronnie DeAlmeida
Role: Student Packages Service
Years at HBS: 27 years
Most memorable HBS experience: Over the years, I’ve seen so many different items bought by HBS students, they hardly surprise me anymore. The other day we had an electric bike shipped here…
Fun Fact: I DJ on the weekend for private parties!

 

Name: Kumar Dangi Role: Security Years at HBS: 11 years Most memorable HBS experience: Every year, when new students first step foot on the campus, I love watching them explore HBS and navigate through the business school. Every year I feel like I get to go on this journey with them! Fun Fact: Served in the UN Peacekeeping mission

Name: Kumar Dangi
Role: Security
Years at HBS: 11 years
Most memorable HBS experience: Every year, when new students first step foot on the campus, I love watching them explore HBS and navigate through the business school. Every year I feel like I get to go on this journey with them!
Fun Fact: Served in the UN Peacekeeping mission

DO YOU KNOW?

Get to know the various departments and staff behind the operations that shape your #LifeatHBS experience.

The Dean’s Office supports Dean Nohria and oversees overall function of the School.

The Division of Research & Faculty Development (DRFD) is responsible for hiring faculty. Research Assistants work closely with faculty to develop and write cases. Faculty Assistants support faculty through tutorials, review sessions, and management of Learning Hub. The Christensen Center for Teaching and Learning helps train faculty.

The Doctoral Office is in charged with the administration of doctoral students, from admission to graduation.

The Finance Office manages the finances for the school.

The Harvard Business Publishing (HBR) is responsible for the free HBR copy you receive every month in your Aldrich mailbox, sales and marketing of HBS’ cases, and corporate learning.

HBX is in charged of building, managing, and growing HBS online learning platform.

Human Resources manages hiring process, payroll, HR issues, and other related HR services.

Information Technology Group– maintains network; develops educational simulations; provides media services and tech support.

The Initiatives is a faculty-led research initiatives that source students, faculty, staff, executive education, and alumni to work on interesting projects in line with the School’s mission to make a difference in the world.

Knowledge & Library Services manages the Baker Library and information management for entire School and also acts as archive for historical collections.

Marketing & Communications manages PR, brand and style for the school, distributes e-newsletters

The MBA Office consists of Admission, CPD, Financial Aid, GEO (that manages FIELD2 and IFC), Registrar Services, Student Academic Services that is in charge of prematriculation, FIELD1 and 3 support, wellness programming, student activities, and various other student support services, and Program Administration that consist of upper level management, MBA IT, and MBA marketing to keep the program run smoothly.

The Operations is the caretaker of landscaping, campus services, facilities maintenance, housing, operations support services, restaurant associates, security, Shad, and custodial services.

Department

No of Staff

Dean’s  Office

7

Division of Research & Faculty Development

269

Doctoral Program

7

Finance

15

Global Initiative

5

Harvard Innovation Lab

10

HBS Initiatives

25

HBX

43

Human Resources

12

Information Technology Group

154

Knowledge and Library Services

53

Marketing and Communications

14

MBA Program

116

Operations

46

Contractors (Various)

425

Adzmel Adznan (HBS 17’) is a trained engineer, accidental strategist, and aspiring writer who enjoys spending his time at the beach reading, writing, and sunbathing. Prior to HBS, he worked in the oil & gas industry for 7 years and apart from writing for The Harbus, he is involved in the Energy & Environment and  Outdoor Clubs. He plans to rent a small cottage in the Caribbean over the summer to finish off one of his many outstanding novels.

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May 9, 2016
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